In 2020, the Department of Justice claimed that Bank of America denied home loans to adults with disabilities based on their disability.The OCC stated the bank had inefficient banking practices.īank of America has been in the following cases: In 2020, the bank was required to pay $400 million in a settlement with the Comptroller of the Currency.In 2019, Citi accidentally sent $900 million to customers. Talk to current customers or read online customer reviews to see if a particular bank will be a good fit for you.īoth Bank of America and Citi have been involved in recent public controversies.Ĭiti has been in the following public settlements: We use ratings from the Better Business Bureau to evaluate how a bank resolves customer issues.īank of America has an A+ rating from the BBB, while Citi has an F rating because it's received a high volume of customer complaints and had government action taken against the business.Ī good BBB rating won't guarantee that you'll have a perfect relationship with a bank. Bank of America trustworthiness and BBB rating Read Our Review A looong arrow, pointing right Citi vs. Meanwhile, the Bank of America Advantage Savings Account may be a better choice if you're only looking to open a savings account or find it easier to waive monthly service fees at Bank of America. The Citi® Accelerate Savings may be ideal for earning a high interest rate, but you'll need to live in an eligible state and also be opening a bank account package.
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